Bank customers warned of scam

By Dick Mason, The Observer November 30, 2013 08:20 pm
Bank customers in the La Grande area are being warned to be on the alert for a debit and credit card phone scam.

Customers of some banks have reported receiving phone calls from someone telling them that they need to provide them information to re-activate their bank's debit and credit cards. The customers are being asked to provide personal bank information including their debit and credit card numbers.
Keith Burghardt of Walla Walla, executive vice president of Community Bank, said that customers should never provide any information about their credit or debit cards over the phone. Customers should be particularly wary of callers who use general terms and do not specifically identify their bank.
“They are fishing for information,’’ Burghardt said.
People who are suspicious of a caller are urged to end their phone conversation immediately.  
"If you are uncertain hang up and call your bank directly,'' Burghardt said.