Audrey Love

Tammy Winde has been a familiar face in the hallways of Grande Ronde Hospital for nearly 12 years, and in that time she has worn many hats — or rather, scrub caps. However, her recent promotion to senior director of provider services is set to be her most challenging to date.

Winde was officially promoted June 26 but has been transitioning into the position since February. She says the role was a “natural progression” due to years of close work with Paul Shorb, whom she replaced. Shorb transitioned to an advisory capacity in July and will retire later this year.

“I guess the hardest thing would be following Paul after (his) 37 years of experience,” said Winde in response to the new promotion. “I’ve had tremendous support. Paul helped me, administration has been great, Mardi (Ford, GRH’s director of communications and marketing) has held my hand. I think they’ve given me the tools to expand, to move forward and improve quality.”

In her new position, Winde will manage all aspects of outpatient care in the hospital’s 13 clinics throughout Elgin, Union and La Grande and will oversee all Eastern Oregon Coordinated Care Organization patients and provider relations. Winde will also join the hospital’s executive leadership team.

Grande Ronde Hospital currently operates 13 primary and specialty care clinics, including cardiology, dermatology, hematology and oncology, neurology, sleep, wound care, women and children’s, a walk-in clinic, speciality clinic (general surgery, orthopedics, sports medicine, otolaryngology and urology), ReadyCare virtual clinic and Regional Medical clinic.

Born in Bremerton, Washington, Winde moved to Massachusetts before finding her way back to the Pacific Northwest during her collegiate years. Winde has spent the majority of her career in the health care industry, starting as a pharmacy assistant. She earned a bachelor of science degree in radiographic science and a master’s in health care administration and went to work as a radiographer in Idaho. She moved to Oregon in 1979 to manage two primary care practices before joining Grande Ronde Hospital in 2006.

“One of the things I personally enjoy a lot (about working at GRH) is the latitude I’ve been given to explore new fronts, new programs, new ideas,” Winde said. “GRH allows ingenuity. I’ve never felt stifled in any way. If you have an idea you can go with it.”

In her years at GRH, Winde has worked as a medical clinic manager, a quality risk management coordinator and an electronic health record specialist. In 2012, she was promoted to develop, implement and manage new Patient Centered Care programs for the hospital, including the establishment and expansion of quality and services at four primary care “homes” or clinics— Elgin, Union, GRH Regional Medical Clinic and GRH Women’s and Children’s Clinic — which are essentially clinics that have committed to more patient-centered care, assigning patients a primary care provider to work with other health professionals as needed to coordinate care as a team, and meeting certain standards of care as outlined by the Oregon Health Authority. This endeavor has been highly successful, and Winde has earned high praise across the system for her efforts.

See complete story in Friday's Observer