To the Editor:

I’m not sure how many customers are affected, but I find it interesting that my internet provider, Frontier, says there are no outages in my area. I have been without internet service for a week now. It is my understanding that there has been a rather catastrophic failure of a piece of equipment. But, no outages. I’m not sure how denying this helps the company’s credibility. I guess I’m just thankful I know of a few places where I can get Wi-Fi, otherwise my inbox would be way out of hand by this time. Here’s an idea Frontier: own up to the equipment failure. I expect to be refunded for this downtime.

Recommended for you

(0) comments

Welcome to the discussion.

Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.